Hello, how may I help you?

1. Option 1: Fill up online KYC form following below mentioned steps
2. Click below link to fill Online KYC https://auth.naasasecurities.com.np/realms/naasa/protocol/openid-connect/registrations?client_id=kyc&response_type=code&scope=openid&redirect_uri=https%3A%2F%2Fwww.naasasecurities.com.np%2Fapi%2Fauth%2Fcallback%2Fkeycloak
3. Step 1Visit our website - www.naasasecurities.com.np
4. Step 2From the Navigation Bar at the top, click on "Customer Login" option, there you will get 2 options i.e. new user and existing user
5. Step 3Click on new user, signup page will open, fill in all the details asked in the form accurately and you will get email verification mail
6. Step 4After the verification process, you need to upload your demat confirmation picture and your details will be filled through OCR(optical character recognition). Complete the form filling process.
7. Step 5Click on Submit to submit the form.
8. Option 2Visit the branch office of Naasa Securities that is closest to you along with PP size photos, original Citizenship certificate and NID.

1. Step 1Visit our website - www.naasasecurities.com.np
2. Step 2From the Navigation Bar at the top, click on "Customer Login" option, there you will get 2 options i.e. New User and Existing User
3. Step 3Click on Existing User option, Login page will Open, fill in Email & password or select Forget Password.
4. Step 4After login you will be able to update your KYC.

Choose Renew DEMAT / MeroShare in the homepage shortcuts or help centre. Complete the renewal form using your account details and follow the payment instructions.

Choose Renew DEMAT / MeroShare in the homepage shortcuts or help centre. Complete the renewal form using your account details and follow the payment instructions.

Please follow the steps below to withdraw your funds:
Log in to your Naasa X account.
Go to the Wallet section (on the mobile app) or Funds section (on the web).
Choose Quick Withdraw or Withdraw according to the limits displayed in your account, and review the amount before submitting.
Please allow up to 1 working day for amounts requested before 6 PM to be processed on the same day or by the next evening if requested later.

For detailed guidance, please watch this video:
?v=DoN34EEyW8Y
If you face any issues, kindly contact us at:
info@naasasecurities.com.np

Please follow the steps below to withdraw your funds:
Log in to your Naasa X account.
Go to the Wallet section (on the mobile app) or Funds section (on the web).
Choose Quick Withdraw or Withdraw according to the limits displayed in your account, and review the amount before submitting.
Please allow up to 1 working day for amounts requested before 6 PM to be processed on the same day or by the next evening if requested later.

For detailed guidance, please watch this video:
?v=DoN34EEyW8Y
If you face any issues, kindly contact us at:
info@naasasecurities.com.np

Insert your registered mail to the login page, click to "Reset Password", then you will receive a reset link in your registered mailthrough which you could change your password.

1. - Steps to Generate Ticket to assign them to our Experts
2. Step 1Visit our website: www.naasasecurities.com.np
3. Step 2Click on Chatbot icon from the bottom right corner
4. Step 3From the 3 options towards the bottom (Chat, FAQs and Generate Tickets), select Generate Tickets
5. Step 4Enter your valid phone number/ email id and mention if you're an existing customer at NAASA.
6. Step 5Verify OTP with the code you receive on the mobile number previously entered.
7. Step 6Mention your issue category and Kindly describe the issue you are facing in the remarks section so we can assist you accordingly.
8. Step 7Lastly, click on the "Generate Ticket" button.
9. Noteyour response will be made via email.